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Hernia Repair Gone Wrong

Story from nhs.uk

"Hernia Repair Gone Wrong"

About: Southend Hospital / General surgery

I came in for a simple hernia repair on 4th march. I could see immediately after waking from surgery something was wrong. I was told this is "swelling"

Hernia is twice size it was before surgery, I have been calling and leaving voicemails relentlessly to speak to someone

Have now been offered follow up appointment in 2 months time!! 3 months after my unsuccessful treatment. I previously waited 8 months for my operation so I'm sure there will be a similar wait after my follow up in 2 months time, all to correct what should have been fixed first time

I am a professional model, currently unable to work due to this

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Responses

Response from Southend Hospital 7 years ago
Southend Hospital

Submitted on 10/04/2017 at 10:17
Published on nhs.uk at 10:33

Dear Sir/Madam,

Thank you for your post and we are sorry to hear of your concerns and that you have been unable to make contact with this specific department.

Unfortunately due to confidentiality we are unable to investigate your issue via this site but can we suggest that you contact our pals team who will be able to take all of your details and contact the department on your behalf.

Pals can be contacted on pals@southend.nhs.uk or you can call 01702 385333.

Again, thank you for your comments, they are important to us and Pals will aim to deal with your issue.

Regards,

Patient Involvement Team

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