"Communication"

About: King George Hospital / Urology King George Hospital Urology IG3 8YB

Posted via nhs.uk 7 years ago

One day a nurse confirms a certain drug will be administered at a specific time on the following day.
On the following day the patient is still waiting for the drug to be given two hours later.
This has now happened twice in three days, despite clear and specific instructions.

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King George Hospital

Submitted on 20/07/2017 at 16:41

Published on nhs.uk at 17:31

"Thank you for taking the time to provide feedback on the service.
Please accept my apologies this is not the level of service we expect our patients to receive.
Should you wish to discuss this further please contact the Patient Advice & Liaison Service on telephone number 01708 435 454 or alternatively by email PALS@bhrhospitals.nhs.uk
Kind regards
Claire McGregor
Divisional Nurse, Surgery"

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"Communication"

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