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Amazing

Story from nhs.uk

"Amazing"

About: Frimley Park Hospital / Accident and emergency

On the 5.4.2017 my wife who has severe dementia was sent

A & E by her doctor as her ankle and leg had become swollen and DVT was suspected. From the time of arrival approximately 10 am until she walked out of the hospital was two hours and this included a scan of her leg. The kindness and care from the receptionist and right the way through was amazing with even a cup of tea provided for her. I would therefore like to thank all of you for your dedication and hope that the care and kindness you have shown is returned to you in the future.

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Responses

Response from Frimley Park Hospital 7 years ago
Frimley Park Hospital

Submitted on 20/04/2017 at 11:45
Published on nhs.uk at 11:31

Dear Jereimah

Thank you for your kind words on the experience you and your wife had at Frimley Park.

The staff do their best every day and it's feedback like yours that makes it all worthwhile.

I will pass your comments onto the team

Kind Regards

Claire Marshall

Head of Patient Experience

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