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Everyone has been a genuinely lovely person

Posted By StormyDC

"Everyone has been a genuinely lovely person"

About: St James's University Hospital / Nephrology

(as a relative),

My husband got transferred from another hospital and was in a week then sent home and is unfortunately back again now. The thing that strikes me is that every single person I have come into contact with ward clerks, doctors, nurses, health care assistants, secretaries and porters have all been overly helpful, caring and genuinely happy. They are all busy and seem to work long hours but everyone one has been a genuinely lovely person. What an amazing team!

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Responses

Response from Leeds Teaching Hospitals 6 years ago
Leeds Teaching Hospitals

Submitted on 10/05/2017 at 13:37
Published on Care Opinion at 18:46

Dear StormyDC

Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that your husband has had such a pleasant experience whilst in our care and that all the staff you encountered were both helpful and caring.

I have taken the liberty of passing your wonderful comments on to the Manager for Renal Services who will be delighted to know that the service they gave your husband delivered a level of care that met his needs and fulfilled all your expectations.

With kindest regards

Rosie
Senior Nurse
Patient Experience

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