"The kind and caring way in which ..."

What I liked

The kind and caring way in which the staff treated their patients despite the occasiohal provocation by disturbed patients.

What could be improved

Improving the organisation when having night -day turmover staff meeting leaving too few nurses coping with recalcitrant patients.

Story from NHS Choices

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Response from Falmouth Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

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