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She restored my faith and my fight for my health

Posted By edszebrawarior

"She restored my faith and my fight for my health"

About: University Hospital Hairmyres / Cardiology

(as the patient),

I went for a tilit table test and various other tests and the staff were wonderful! One nurse/practitioner in particular who did my tilt table test was wonderful and kind and did not make me feel that I had wasted her time when I had to stop the test after 12minutes. I had had a bad experience the day before and ended up crying on this wonderful lady's shoulder during my appointment. She restored my faith and my fight for my health

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Responses

Response from Susan Friel, Director of Nursing, Acute Services, NHS Lanarkshire 7 years ago
Susan Friel
Director of Nursing, Acute Services,
NHS Lanarkshire

Submitted on 07/04/2017 at 18:05
Published on Care Opinion at 20:12

picture of Susan Friel

Dear Edzebrawarior

Thank you so much for your lovely feedback. I'm so pleased that you found the staff, and particularly the nurse practitioner to be so wonderful. After having a bad experience previously, I'm really pleased that you had a shoulder to cry on.

Please accept my good wishes for your recovery - you keep fighting!!!

Kind Regards

susan

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