"* Friendly, efficient staff * ..."

What I liked

* Friendly, efficient staff

* Managed to fix my leg (ankle fracture), was back to health very fast.

What could be improved

* Food was a bit poor, not really that brilliant

* The "Patientline" system really should be scrapped, and replaced with something worthwhile. It was offensively expensive to use.

Story from NHS Choices

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Response from Norfolk & Norwich University Hospital

Good to hear our staff were friendly and efficient. It's up to individuals to decide whether or not they want to use the bedside entertainment but we'll pass your comments on to Hospedia about their charges.