"I sprained my ankle on my first ..."

What I liked

I sprained my ankle on my first day on holiday in Falmouth. I was taken to the minor injuries area of the hospital and was expecting a long wait. I was in a lot of pain and the registering nurse sought additional support to make me more comfortable. I was well looked after - The nurse and doctor despite being really busy, took their time to ensure i had everthing i needed and had a great sense of humour which was very calming. Fantastic service and thank you - i have dropped the crutches in our local London hospital.

Anything else?

The staff have great commitment - a big well done and please keep up your fantastic work

Story from NHS Choices

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Response from Falmouth Hospital

Thank you for your feedback. We want to make sure that our teams know when they have made a positive difference, so we will pass your appreciation on to those who were involved in your experience of care.

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