"treated very well ad returned ..."

About: Hammersmith Hospital

What I liked

treated very well ad returned home very happy.Ambulance people and staff at A&E and subsequent ward were excellent.

What could be improved

The female nurse taking ear temps was very casual, abrupt and very unprofessional.

Anything else?

Great hospital and thanks.

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Responses

Response from Hammersmith Hospital

Thank you for taking the time to post your comments. We are pleased to learn that your experience was largely a positive one but are concerned to hear that you were dissatisfied with certain aspects of the care you received. Please be assured that we take all patient feedback seriously and have taken steps to address the issues you raise with the teams involved.

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