"Was able to get the surgery quickly."

About: Nuffield Health, Cambridge Hospital

What I liked

Was able to get the surgery quickly.

What could be improved

The nurse was in such a hurry to get we were discharged the same day for a surgery which on the NHS would require an overnight stay in case of bleeding.

Post surgery no observations were carried out, I couldnt believe it, again in the NHS it is protocol to take observations every hour for 4 hours.

The carpet in the room was covered in little bits of fluff and debris which we did not bring in with us.

Overall patient safety was compromised, I do not feel we received professional care.

Building needs modernising, the grubby carpet in the entrance said it all and set the tone.

Story from NHS Choices

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