"tried to find times of visiting ..."

What could be improved

tried to find times of visiting hours. Website did not operate and phone calls not possible because of the usual excuse for inefficiency "All our operators are busy at the moment."

Story from NHS Choices

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Responses

Response from Maidstone District General Hospital

We would like to thank you for taking the time to comment on your experiences at the Maidstone Hospital. All comments are passed on directly to the appropriate manager of the department concerned for them to learn from and improve their services. If you require any assistance in the future, please do not hesitate to contact mtwpals@nhs.net or call them on 01622 224960. Kind regards Maidstone & Tunbridge Wells NHS Trust (SG)

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