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"I cant thank everyone enough for the wonderful way I was treated"

About: Aberdeen Royal Infirmary / Breast Services

(as the patient),

From receiving breast screening locally in mobile unit to breast screening department in Foresterhill, Aberdeen where second mammogram and biopsy taken to Clinic E, ARI when results confirmed cancer cells.

I met breast care nurse and received all information I needed to admittance to ward 309, ARI for surgery, meeting and receiving care from Radiology Department before my surgery, meeting theatre staff, surgical team and back to Ward. I unfortunately had a sensitive reaction to surgery and ended up back in ARI a weel later.

I cant thank everyone enough for the wonderful way I was treated. Respect, dignity and it was the way all staff made me feel that they really cared what happened to me. Am not forgetting porters who made me laugh and domestic staff who keep us safe and clean and also have a great sense of humour.

The whole service was proof how we are so afraid to lose the care we all need at our time of need and the very people who make a difference every day

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Responses

Response from Jenny McNicol, Interim Acute Associate Director, Nursing and Midwifery, NHS Grampian 7 years ago
Jenny McNicol
Interim Acute Associate Director, Nursing and Midwifery,
NHS Grampian
Submitted on 03/04/2017 at 07:52
Published on Care Opinion at 12:14


Dear mcinta2


Thank you for taking the time to send us your feedback. It sounds as though you have been on quite a scary journey and I really hope that you are well on the road to recovery. It is so positive to hear what a difference all our staff can make in the way they care and support patients and I shall make sure that your feedback is shared with all the teams you mention.

Jenny

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