I was admitted for a dayCase operation on the 9th March and I have been very underwhelmed by the aftercare i received following my op. I received no discharge information relating to the procedure I had, i.e. What I needed to do to keep my sinuses clear following surgery apart from the surgeon when they initially came to see me briefly mentioning rather quickly a sinus rinse product I would need to buy to irrigate but no mention of how and how often and for how long. Upon discharge I was just given painkillers and nothing more.
My discharge paperwork said splints would be removed in 2 weeks following op and I assumed I would receive an appointment letter for this. By Wednesday 22nd I was concerned nothing had been received so after numerous attempts to contact the Ent reception I finally managed to get through. The receptionist kindly checked for me and after a period of 15-20 mins on hold they finally advised me to come in on the Friday at 10am to have them removed.
On the Friday I attended the Ent clinic and the splints were eventually removed not by the Doctor on call but a senior Nurse. I asked the doctor at the time about aftercare, rinsing,douching etc and whether I would have a follow up with a consultant in the near future to check that post op healing was going well. The nurse simply shrugged their shoulders and said the work there was done. I have felt very Alone as a result of this operation and am now suffering with ear pain and headaches which because I was not briefed before surgery makes me feel like I am alone and forgotten about. I echo the sentiments of the gentlemen who has posted previously about the NHS treating you like a number and the feeling that you don't matter. I now don't know where to turn for help and am.very concerned.
"Septoplasty operation"
About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ear, Nose and Throat Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Ear, Nose and Throat NG7 2UH
Posted via nhs.uk
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