"Extremely poor service"

The service in this hospital is disgusting. My sister was told to be at the maternity ward at 6pm so she could be induced, due to her suffering all through out her pregnancy. When we arrived at 6pm we was not seen to by a nurse until 8:30pm to be told that she will be in for a few days. They did not read notes propperly and thought she was in there over the babies growth! The nurse then said they will go get the doctors signature to be able to go ahead with inducing her was not seen to until 10:30 to be told doctors are busy and will sign them when they have time (few more hours) me and my mum was sent home to leave me heavily pregnant sister who is low and stressed out by herself. For her then to be told at 00:14 the doctor will after sign the papers tomorrow as the ones in are only juniors! Right from the start of us arriving there was no help instead the nurses did not care as they was finishing and waiting for the night staff who did not care either. So unprofessional within the work place to the point were one nurse went running from room to room as all babies notes were missing and they could not find them anywere! This is suppose to be a place were exspecting mothers come to feel safe and happy about becoming mothers. In stead they are sat waiting around for nurses who are not interested in their well being just sat around the reception desk talking amongst themselfs! I would not recommend this hospital to anybody. No duty of care and lack of interest!