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Excellent A&E and ent care !!

Story from nhs.uk

"Excellent A&E and ent care !!"

About: Arrowe Park Hospital / Accident and emergency

As a doctor working in the NHS , it was not pleasant being on the other side as a patient .

I have nothing but praise for all the staff i encountered , from reception,triage,trolleys and finally upto ward 14 (SAU).

I would like to mention the sister, nurses and doctors for their exceptional care.

All the doctors and nurses i encountered were caring and helpful and did their best to help me at my time of need .I received excellent care in a timely fashion and i cant fault any aspect of my care .

These people are the unsung heroes and we can never say it enough, but thanks to all for your hard work . I am on the mend now and feel so much better today . Here is a big shout out to the Matron and the excellent team of dedicated ,hardworking staff .

These people are a credit to your organisation !

Thanking you all for looking after me when i needed it the most !!

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Responses

Response from Arrowe Park Hospital 7 years ago
Arrowe Park Hospital

Submitted on 31/03/2017 at 01:26
Published on nhs.uk on 06/04/2017 at 02:32

We are delighted that that the ED and ENT teams made your experience of the NHS from 'the other side' such a faultless experience. You will know yourself how much such positive feedback is valued and appreciated by staff, and I have forwarded your kind comments to the Matron responsible for the ED and the Matron responsible for the SAU and ENT so that they may in turn cascade to their teams. Please accept our best wishes for your recovery.

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