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"Amazing care, helped turn my life around"

The staff and Doctors really paid attention to what we all needed to do for my care. The Nurses listened to me and treated me like a real person person.

I never once felt let down. A lot of people in hospital are angry as they were forced to be there, a lot of them aren't nice people to know a bit scary and angry, but the staff offer guidance on this.

The staff really care, really listen.

It’s a lovely place in the summer, open, light and warm

The staff made me feel safe I had my own alarm in case things got bad, they were so kind and helped me fight for my rights, they are always professional, courteous and polite. They need more staff, their run off their feet, but can always find five minutes to go over things with you.

I felt I could trust the staff here with my life, I've never been in a better run hospital

I know, they saved my life, I was off the rails and Beckfield got me sorted, thanks to an amazing team.

I’ll always be grateful.

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Responses

Response from Cherry Knowle Hospital 7 years ago
Cherry Knowle Hospital
Submitted on 28/03/2017 at 09:20
Published on nhs.uk at 10:30


We would like to thank you for sharing your feedback and are very pleased to hear of your positive experience whilst receiving care from Beckfield.

We value your comments and these will be shared with our staff. We appreciate you taking the time to comment on your experience, all feedback is valuable and is used to help us continually improve the services that we provide.

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