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"Holiday hospital trip"

About: Dorset County Hospital / Accident and emergency

I just wanted to say a big thank you to all the staff that looked after me on my visit via ambulance on Sunday March 12th.

I came off my push bike and got knocked out my wife phoned for an ambulance a paramedic arrived very quickly then a ambulance followed.

Into a&e the staff very quick and efficient looked after me very well and explained every step to my wife

I was moved in the early hours to the purbeck ward and again looked after very well regular check ups .i was released moday dinner time but was given a dinner before I left 😄

All the time of my ordeal my wife felt that all staff were very attentive ,explained everthing so she knew what was going on and all staff very friendly and very professional and from what I can remember I agree.

10 out of 10 to everyone

People spend a lot of time moaning but not enough complimenting and saying thank you all the nhs staff work hard.

I am on the mend

Once again. Thank you all so much at Dorchester hospital and the ambulance staff who attended me in old castle road weymouth

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Responses

Response from Julia Woodhouse, Patient Experience Facilitator, PALS, Dorset County Hospital NHS Foundation Trust 7 years ago
Julia Woodhouse
Patient Experience Facilitator, PALS,
Dorset County Hospital NHS Foundation Trust
Submitted on 31/03/2017 at 17:37
Published on Care Opinion on 03/04/2017 at 11:06


Dear Phill

We are extremely glad to hear you are on the mend following your unfortunate accident last week. It is excellent to hear that the staff in the Emergency Department and in Purbeck ward were attentive, friendly and professional, and also that you managed to get a dinner in before being discharged!

I will make sure that your kind words are passed on to the staff concerned who will be so pleased to hear that you are on the road to recovery, and thank you for taking the time to let us know about your experience at Dorset County Hospital.

With very best wishes,

Becky Protopsaltis

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