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Blackburn..you have two stars in your ranks

Posted By Brian blue

"Blackburn..you have two stars in your ranks"

About: Royal Blackburn Hospital / Accident and emergency

(as the patient),

I was treated in in AMU over weekend for an imbalance in my medication. I was really well looked after, which did not come as a surprise because previous visits in the last 2/3 years gave me confidence in Blackburn.

I am always reluctant to pick ut individuals but in this case I feel two nurses in particular deserve a little extra praise for the kindness, care and attention. Blackburn..you have two stars in your ranks

Link George

Harriet. Ash worth. Not quit certain of surname

My grateful thanks to all, as a patient it really does help when you have a good standard of care and attention

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Responses

Response from Melissa Almond, Senior Patient Experience Facilitator, East Lancashire Hospitals NHS Trust 7 years ago
Melissa Almond
Senior Patient Experience Facilitator,
East Lancashire Hospitals NHS Trust

Submitted on 22/03/2017 at 16:30
Published on Care Opinion at 16:40

Thank you so much for your feedback regarding your admission to the Acute Medical Unit (AMU) at Royal Blackburn Teaching Hospital and thank you for taking the time to do so.

It is lovely to receive such positive feedback about your admission and the care provided by the staff. I will ensure your comments are passed onto the staff who will be delighted to receive such wonderful feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about the care provided then we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Brian blue (the patient)

Although the comments made indicated a personal experience the observations made should also be viewed as an overall way staff went about there tasks. It was good.

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