"Some of the staff."

About: Queen Charlotte's Hospital

What I liked

Some of the staff.

What could be improved

Communication. Poor to keep patients informed.

Not to be allowed to hold my own child after birth for "health and safety" reasons was absolutely shocking.

Story from NHS Choices

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Response from Queen Charlotte's Hospital

We are sorry to learn of your experience and that you felt the communication was poor. If you would like to discuss the issues that you have raised, please contact our Patient Advice and Liaison Service (PALS) on 020 3313 0088 or email pals@imperial.nhs.uk.

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