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"A&E Superb service"

About: Royal Lancaster Infirmary / Accident and emergency

Last Thursday night (16th March) we took our daughter Emilia to A&E at Lancaster Hospital.

She has been knocked down by a car on the road at Carnforth. She was checked firstly at the scene by ambulances staff. They were brilliant and quick. She suffered a cut on her eye and bruises on her face and knees. Immediately after we drove her to the Hospital. There she was look after by the consultant and a sister. They were BRILLANT, I can't find words to thank the consultant, they were so kind to Emilia and super professional, the consultant is really an STAR. (Or they might be from another "planet", those new ones they recently discovered...!).

People and Government talk a lot about NHS and its future. And for me (member of the public) is the best the UK got. I don't think they have any idea of how good and important it is. How awesome the NHS staff are. It might be the politicians don't deserve it but we the normal people survive thanks to the NHS>

It is not the first time I have to run to A&E...or use the NHS. So I do have a little idea to thank you all and write this review.

Thank you very much.

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Responses

Response from Royal Lancaster Infirmary 7 years ago
Royal Lancaster Infirmary
Submitted on 20/03/2017 at 09:40
Published on nhs.uk on 21/03/2017 at 02:39


Thank you for going to the trouble of letting us know about your recent experience at the Royal Lancaster Infirmary. It is great to hear that our staff looked after Emilia well and that they were kind and professional throughout. We will pass on your kind words to the teams involved. Thanks again, and wishing Emilia all the best for her recovery.

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