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"Superb stroke rehabilitation care"

About: The Princess Royal Hospital (Telford)

My father recently spent 3 months in Lindfield Ward rehabilitation unit following a major stroke and nearly a month at the Royal Sussex County Hospital. I have nothing but praise for all the staff at the Princess Royal.

He had the same registrar at both hospitals, who always had time to discuss things and was happy to return calls if necessary.

The occupational therapist (our main point of contact) was exceptionally dedicated and kind and the physiotherapy team excellent. The nurses, health care assistants and general ward staff were nearly all friendly, efficient, kind and caring - many with a sense of humour too.

It made a very difficult time more bearable.

The only hiccup was the inefficiency of the admin staff who were unable to coordinate his discharge efficiently, but this was a minor blip and not the ward's fault.

Thank you Lindfield Ward.

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Responses

Response from The Princess Royal Hospital 6 years ago
The Princess Royal Hospital
Submitted on 29/09/2017 at 10:17
Published on nhs.uk at 14:35


Thank you for taking the time to share your experience with us here at the Shrewsbury and Telford Hospital Trust.

We really appreciate the feedback we receive as a Trust, and positive comments enable us to thank the individuals and teams for their hard work. All patient comments are welcome and where our care has not met your expectations we do review your experience (if possible from the information you have provided) and where we can, we will act and amend what we do for the benefit of our future patients.

Our PALS team can be contacted by phone on 01743 261691 or by email at pals@sath.nhs.uk

Thank you and kind regards

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