"First Class Care. Couldn't have been better."

Between 1st February and 17th March 2017, I had occasion to become a patient at the Royal Derby Hospital. The first time, I was admitted with a burst appendix and had Keyhole Surgery to remove the debris. I was treated with dignity and care for the whole of my stay and given excellent advice on my discharge. Unfortunately, in March, I began to experience extreme breathlessness and once again arrived in the Medical Emergency Department of the Royal Derby.

This time, I ended up in Ward 408 in Coronary Care, where I stayed for more than ten days being treated for blood clots on the lungs. The staff in 408 were absolutely exemplary and I couldn't have found better care anywhere, in my opinion. Everyone seemed to take the time to talk to me about my treatment, explaining what would happen every step of the way. If I had any questions, I only had to ask for them to be answered and I was treated with patience and kindness for the whole of my stay. The catering staff took great pains to make sure there was something on the menu that could be found palatable and were always ready with a hot drink just when it was needed. I was able to log on to the hospital Wifi system, enabling me to communicate with the outside world and I was allowed to charge my mobile phone and my tablet during the hours of 8am and 8pm. I was fortunate enough to occupy an ensuite room during this stay, which made using the bathroom facilities much more pleasant, for me.

I cannot praise this hospital enough, across the whole spectrum of those who staff it and I thank them sincerely for all the care and attention shown to me during my sojourns there.