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"Very blessed"

About: Royal Lancaster Infirmary / Ear, Nose and Throat

I was admitted for a nose surgery which had been cancelled in January. All the staff were very helpful, in particular, the anesthetist, ODP's and nurses. All allayed any fears, answered any questions and listened to my advice (I have rare condition which can potentially cause many problems, especially when unconscious).

I was made to feel very welcome and looked after, before the op, in recovery and then on the ward. Staff are so genuine and very much look after each patient as individuals.

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Responses

Response from Royal Lancaster Infirmary 7 years ago
Royal Lancaster Infirmary
Submitted on 20/03/2017 at 09:33
Published on nhs.uk on 21/03/2017 at 02:39


Thank you for your kind comments regarding your recent experience with our ENT team at the Royal Lancaster Infirmary. It is lovely to hear that our staff cared for you well and that you felt you were listened to throughout. We will share your comments with the teams involved. Thanks again, and take care.

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