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"Visit to A & E"

About: Watford General Hospital

Having had a sleepless night with pains in my left shoulder. I went to a & e hoping that the source of the pain would be identified and treated. It started off well, in that I was given pain medication and a sling to support my painful shoulder. I also had a tracing of my heart useful, but again I just wanted to establish why I was having this horrendous pain.

I was finally called in to see a junior doctor, good at last I thought. To my extreme disappointment, having been re -questioned and examined, the conclusion was that needed to go back to my GP to request further investigations via a scan. The junior doctor had consulted their senior consultant and returned to me with this pointless information.

I was informed that I would get some cocodramol, the ibuprofen I would have to purchase.

My view - a complete waste of 4 hours Watford A & E did the basics, nothing more.

Once the pain returns I will be back to square one- The GP visit will be in the distant future as securing an appointment is always an issue. What is the point of

A & E??

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Responses

Response from Watford General Hospital 7 years ago
Watford General Hospital
Submitted on 14/03/2017 at 15:03
Published on nhs.uk on 15/03/2017 at 02:36


We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our PALS team on 01923 217198.

As we are a learning organisation and want to avoid recurrences of bad patient experience we will pass on your feedback to the team.

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