"i was always treated as a human ..."

About: Priory Hospital Chelmsford

What I liked

i was always treated as a human being,never dismissed and opinions taken into consideration. staff always readily available to listen and looked as though interested. i never felt as though i was a burden to anyone.

What could be improved

the only point i felt was an issue at times were too many agency staff particularly at weekends who obviously didn't know you. This at times left me feeling vulnerable.

Also i felt as a person requiring a specific diet,not enough time or imagination was used. Not sure whether it was lack of knowledge or it was too much hassle.

Story from NHS Choices

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