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You really get a sense that they know what they're doing

Posted By AF Matt

"You really get a sense that they know what they're doing"

About: Leeds General Infirmary / Cardiology

(as the patient),

I have had this procedure for the fist time  after numerous cardioversion over the last few years.

Was fully informed of the risks and chances of success by the Cardiologist, there is no guarantee of success but if it meant it reduced the chances of AF then it was worth it.

Like many people have said it is a very busy department but the staff on L14 and in the catheter labs were all very professional and pleasant. They were able to but me at ease about the procedure and how I was to feel afterwards.

You really get a sense that they know what they're doing, explain stuff well and show a caring attitude that goes beyond just doing a job.

I'd recommend them to anyone who is referred to them for any heart procedure.

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Responses

Response from Leeds Teaching Hospitals 7 years ago
Leeds Teaching Hospitals

Submitted on 09/03/2017 at 17:05
Published on Care Opinion on 10/03/2017 at 09:56

Dear AF Matt

Thank you so much for taking the time to write to us with your wonderful comments.

I am delighted to read that the care and understanding you received met your expectations.

I have taken the liberty of sharing your words of support and encouragement with the Matron for L14 who will be exceptionally pleased to know that the care you received met your expectations.

Once Again, please accept my sincerest thanks for your kind words.

With kindest regards


Rosie
Senior Nurse
Patient Experience

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