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Good communication by staff

Posted By C evans

"Good communication by staff"

About: Cefn Coed Hospital / Mental Illness

(as the patient),

I was sectioned for 28 days. The hospital staff didn't tell me what the section involved. Dylan wrote down the 3 parts and explained In a way that I could easily understand.

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Responses

Response from Marcia Buchanan, Patient Experience, Swansea Bay University Health Board 7 years ago
Marcia Buchanan
Patient Experience,
Swansea Bay University Health Board

Submitted on 09/03/2017 at 11:31
Published on Care Opinion at 11:53

Dear C Evans,

Thank you for your comments. We really value all the feedback we receive as it helps us to improve the service we provide.

We have sent your comments to the team at Cefn Coed for them to learn from and to highlight Dylan's good communication.

Kindest regards

Patient Experience

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