I was waiting at my doctors practice and a child vomited in the waiting room.
No one from the reception appeared to notice. Anot her patient went to Reception and suggested the mother needed some help. She had a 2 year old with vomit all down him a big pool of it on the floor and a small baby. Poor lady.
The receptionist came out with a vomit pack, ripped it open, threw it down on the chair and said " You need to deal with it" No smile, asking her or the child if they were alright no support at all she just walked away.
Disgraceful behaviour from a receptionist supposedly within a caring environment.
The mother had no idea how to deal with a vomit pack and was left trying to sort it out.
Fortunately some members of public were not of the same ilk as the receptionist.
"Receptionist at my surgery"
About: NHS England London NHS England London
Posted by Liz upset (as ),
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