"nothing"

About: Charing Cross Hospital

What I liked

nothing

What could be improved

more dignity and respect , more understanding of prospective patients wishes from admission staff

Anything else?

toilets dirty and smelly ,decided not to have my surgery there because of no dignity and respect shown to me by 2 surgeons on 2 separate occasions , and basically fobbed of and not given enough time to discuss my prospective surgery and as i have since found out given the mushroom treatment , received a rude and abrupt phone call from a surgeons nurse because i e-mailed him and was told i could only ask questions at appointment which cost me £70.00 in-loss of wages and £20.00 travel costs and 6 hours travelling ,decided to go private elsewhere

Story from NHS Choices

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