I cannot praise the emergency NHS 24 service in the Scottish Borders enough, I had extreme dental pain recently and needed to see a dentist over the weekend period, I was seen well within the 12 hour period it was suggested it could take to see a dentist, both the dentist on call at the hospital and the dental nurses could not have been more caring and understanding. The appointment resulted in me needing an extraction and again the dentist was so kind and patient with me, he listened to my concerns regarding receiving dental treatment and explained clearly the options available to me. I called the emergency dental helpline within 3 hours of having the extraction as the pain was unbearable and the dental nurse was so understanding given that I was in so much pain, she advised me how much pain relief I could appropriately take and made an appointment to see the emergency dentist again the following day but did offer me a quicker appointment which would have meant a bit of travelling - 25 miles away, but it was offered which was very reassuring. I cancelled the 2nd appointment as my pain was more manageable but to know another appointment had been made available for me was reassuring. The service was just great, not only do NHS doctors and nurses do a wonderful job but I wanted to say what a wonderful job NHS dentists and dental nursed do as well.
"I cannot praise the emergency NHS 24 service enough"
About: Borders General Hospital / Oral Surgery & Medicine Borders General Hospital Oral Surgery & Medicine TD6 9BS NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service)
Posted by A Borders mum (as ),
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