"I liked the calm atmosphere within ..."

What I liked

I liked the calm atmosphere within the hospital and the helpfulness and patience of the staff even in busy areas such as X-ray. My treatment had the potential of being painful but my clinician worked very hard and succeeded in keeping this to a minimum, I was very grateful for this. I also saw the doctor who again kept me fully informed of my options and treatment route. Not to leave out the nursing staff, once again they were very considerate and ensured at all times that I was comfortable and not in any difficulties. My favourable comments also extend to other members of staff who I had contact with during my visit such as receptionists and students. It was a pleasure to visit this hospital, I almost look forward to my next visit should this be required.....Well done

Anything else?

I would be grateful if my comments could be passed to the members of staff who took part in my treatment. I was grateful for their consideration and professionalism.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Birmingham Dental Hospital

We welcome feedback, and are particularly pleased that you had such a positive experience.

Your comment has already been received in the department and acknowledged to you by the Patient Services Manager. The comments have also been passed to the staff concerned.

  • {{helpful}} of {{total()}} people think this response is helpful