"Shocking! I have made over 40 ..."
What I liked
Shocking! I have made over 40 phone calls throughout the day over the past two weeks to try and make an appointment and no-one is there to answer the phone. So I am left in pain with no appointment to get help. It is an absolute disgrace that in modern England health services are so inadequate.
What could be improved
Have someone available to answer the phone and book appointments.