This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

No-one answers the phone

Story from nhs.uk

"No-one answers the phone"

About: Hertfordshire Partnership University NHS Foundation Trust

Don't waste your time trying to ring as no-one ever answers this phone. I don't believe this line is manned.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hertfordshire Partnership University NHS Foundation Trust 7 years ago
Hertfordshire Partnership University NHS Foundation Trust

Submitted on 21/03/2017 at 12:17
Published on nhs.uk on 22/03/2017 at 02:41

Please accept my sincere apologies for your experience trying to get through to the Single Point of Access (SPA) on the telephone. SPA has been experiencing a large volume of calls and we acknowledge that some people have experienced long delays in getting through. We are working on resolving the issues to enable people to get contact SPA without delay. There are alternative ways to contact the service and if you wish to refer yourself to our services you can email us at hpft.spa@nhs.net or through our website on www.hpft.nhs.uk. If you wish to refer yourself to the Wellbeing Service at www.talkwellbeing.co.uk.

Thank you for taking the time to provide us with your feedback

Opinions
Next Response j
Previous Response k