My 91 year old grandmother was admitted by ambulance. When we arrived, we were told we would have to wait for a bed due to them being more busy than usual.
She eventually got a bed but was put in the corridor due to there being no bays available.
It is now 1am and we are still waiting in the corridor next to a set of double doors. The nurses are brilliant and have taken her blood etc but she still has no bay and has not been seen by a doctor. Every so often, one of the doors gets knocked into the back of her bed as someone is walking through them. Which obviously wakes her up.
I know you're busy, but I can't believe we have been here for over two hours now and not even been assigned a bay!
"Despicable"
About: Kent & Canterbury Hospital Kent & Canterbury Hospital Canterbury CT1 3NG
Posted via nhs.uk
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