0n Feb., 16th 2017, I had to go to A&E after a fall. I cannot fault the staff for their care and kindness. Yes, the department was busy, but I was kept informed as to why there were delays, and I know I was seen as quickly as humanly possible. The only (slight) critisism was that I was told I would be given pain killers before going for xrays, but the porter arrived before I'd been given them, so had to come back a while later. The doctors I saw both in A&E, and on the observation ward, took the time to ensure that I had the best treatment ( 2 xrays and a CT Scan) to determine that I had fractured my pelvis. I was issued with crutches, and physiotherapists ensured that I was able to use them to get up and down stairs.
Thank you to all staff at QA for the excellent care I recieved..
However, I do have one complaint, regarding car parking for the temporarily disabled. For the next 2 or three months I must use crutches, and/or a wheelchair to keep appointments in Rhumatology and the Fracture Clinic, and I now need my husband's help to get into the hospital. We can't use the 10 minute drop off bays, as he can't leave the car unattended, and we can't use disabled bays because I don't have a Blue Badge.(which under normal circumstances I don't need). This is not about parking fees, but about the fact that on my first vist to the fracture clinc (just 4 days after being sent home with a fractured pelvis) the only parking space was in one of the furthest parts of the car park. It was one of the most painful journeys I have ever taken. Would it be beyond the bounds of possibility, that temporary parking tokens/tickets be issued in such cases?
"A&E"
About: Queen Alexandra Hospital / Accident and emergency Queen Alexandra Hospital Accident and emergency Portsmouth PO6 3LY
Posted via nhs.uk
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