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Fantastic care

Posted By Latest Digger

"Fantastic care"

About: Borders General Hospital / Cardiology Royal Infirmary of Edinburgh at Little France / Cardiothoracic Surgery

(as the patient),

Angina which became unstable, ambulance to Borders General Hospital Ward 5 (Cardiac), monitoring, tests and looking after.

Ambulance to Edinburgh Royal Infirmary Ward 103 for angioplasty.

The care I received from EVERY INDIVIDUAL in both hospitals was second to none. Thank you.

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Responses

Response from Lynn McCallum, Medical Director, NHS Borders 7 years ago
Lynn McCallum
Medical Director,
NHS Borders

Along with the Director of Nursing, we are collectively responsible for the clinical care delivered within NHS Borders.

Submitted on 28/02/2017 at 15:45
Published on Care Opinion at 16:10

picture of Lynn McCallum

Dear Latest Digger,

Thank you so much for taking the time to let us know about your stay in both the Borders General Hospital and the Royal Infirmary of Edinburgh. I'm so glad that your experience was a positive one and that you felt reassured and well cared for. I will pass on your kind words to the staff on Ward 5 and to my Cardiology colleagues.

I hope that you are now fully on the road to recovery!

Best wishes,

Lynn

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Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 7 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 01/03/2017 at 15:32
Published on Care Opinion at 15:52

Dear Latest Digger

Like Lynn, thank you very much for sharing your feedback with us. I was really pleased to hear how positive you have been about your care. I have passed on your lovely feedback to the team at the Royal Infirmary of Edinburgh, who I am sure will be delighted to hear your feedback. I hope you are recovering well and thank you again.

Kind regards

Jeannett

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