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"Very caring"

About: The Newcastle Fertility Centre

I have just had a failed round of IVF. All of the staff have been professional, caring and supportive. I am hoping that we will have the opportunity to try again and would not hesitate to use the centre for life.

At the end of every appointment we were told to ring with any concerns. When I did ring with what was a very minor issue and nothing to worry about, the nurse I spoke to spent time talking to me and reassuring me.

The nurses are all amazing and given how many patients they must see, took a personal interest in us and clearly remembered us even when it had been months between appointments.

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Responses

Response from The Newcastle Fertility Centre 7 years ago
The Newcastle Fertility Centre
Submitted on 02/03/2017 at 11:16
Published on nhs.uk on 03/03/2017 at 02:41


Thank you for your feedback on our Fertility Service at Centre for Life, especially during what must be a difficult time for you. We are very aware of the support and guidance our patients require during what can be a very stressful treatment and we are delighted you got the help you needed. We will ensure the team see your review of the service and wish you all the best for the future.

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