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After care post operation was really really bad

Story from nhs.uk

"After care post operation was really really bad"

About: Charing Cross Hospital / General surgery

I had a nose surgery yesterday and I must say the staff here after the surgery was really not caring.I was feeling unwell , thirsty but there was no one to look after or even give a sip of water .They dont allow your relatives to stay with you at this time when you need some one and they don't look after you well . I got so annoyed with staff that I had to tell them that I am better though I wasn't so that I could go home and my family would look after me much better

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Responses

Response from Charing Cross Hospital 7 years ago
Charing Cross Hospital

Submitted on 27/02/2017 at 16:43
Published on nhs.uk on 28/02/2017 at 02:35

Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and would like to apologise for your experience after your surgery.

Patient Advice and Liaison Service (PALS) would like to be able to look into this matter for you.

We would like to encourage you to contact PALS by telephone 0203313 0088 or email pals@imperial.nhs.uk

In the meantime, we have passed your feedback to the most senior managers of the service.

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