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"Excellent Ella"

About: Torbay Hospital / Trauma and orthopaedics

From the time I was greeted in surgical admissions to the day I was helped into my car to go home I received amazing care.

Every member of staff was friendly and professional and all the patients were treated with dignity and respect.

I was nervous about my stay, having had a bad experience on a medical ward some years ago, but there certainly seems to have been a step change in both attitude and atmosphere.

Ella Rowcroft ward should be very proud.

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Responses

Response from Torbay Hospital 7 years ago
Torbay Hospital
Submitted on 27/02/2017 at 14:50
Published on nhs.uk on 28/02/2017 at 02:35


Dear Ella Rowcroft Patient

Thank you for your kind comments.

We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards

Patient Services

Torbay and South Devon NHS Foundation Trust

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