"Left isolated in a single room with no staff introductions"

I have recently had a stay in ward 8 at forth valley royal and just thought I'd share my experience. I am currently in my second trimester of my second pregnancy. I started off in maternity triage where I had super treatment, the nurse who dealt with me was kind, friendly but most importantly reassuring at a worrying time. I was then seen by a Dr who was lovely, She put me at ease and explained all.

I had to be admitted to ward 8 for observation and monitoring overnight, I arrived on the ward at 6 pm the initial nursing staff were friendly, introduced themselves and left me in my single room. My cannula was inserted and my vital signs checked at this time. I was confident that I was in the right place and felt reassured. The curtain was pulled over the door and after this point I didnt see another member of staff until 7:45 am when I buzzed and asked for paracetamol for my pain. If I was due to be monitored for bleeding and observation why did no one check me, monitor my lbs or pain, I know I'm capable of asking if I needed anything but no one asked me about my pain or if I'd been bleeding.

I was given paracetamol and left with out a further check wondering what was next or even a rough plan. The consultant arrived at 12 noon and I was told I was to stay in a further 24 hrs, to be put on a fluid balance check and measured for ted stockings, neither of these were done by the time I left the ward the following day!

All staff who I encountered were pleasant and friendly but I was left isolated in a single room with no staff introductions. often a whole shift would go by and I seen no one, not even a staff nurse / midwife who introduced herself as the day shift or night shift nurse, a blank "hello my name is" white board remained unused with staff names in the room.

The domestics delivering a coffee now and again were a delight to see as they were often the only ones that came by.

In my notes on leaving the unit I read my notes and a few inserts my midwife read, " appears to have slept", or "no reports of bleeding" but no one ever asked me and actually I wasn't sleeping as lay awake mostly but no one ever checked and as for bleeding, I had further small bleeds but again no one ever asked.

I feel the staff are either way too busy or understaffed if on a shift they can't spare a minute to introduce themselves to patients which would instantly make the unit appear more welcoming at often a very worrying time. Such a shame as when they did eventually come near they were friendly. Disappointed