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Thank you for looking after me so well

Posted By Koala382

"Thank you for looking after me so well"

About: Crosshouse Hospital / Stroke Care

(as the patient),

I had an episode a few days before I was diagnosed with a possible stroke at Ayr Hospital. I was then referred to Kilmarnock Crosshouse Ward 3E for specialized treatment. I have received very good medical and personal treatment administered in a professional and caring manner. If this is the way the rest of the NHS is performing things are pretty good with little to worry about. Lastly, the meals were very good with a varied menu. I would like to thank the Ward staff for looking after me so well.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 27/02/2017 at 12:19
Published on Care Opinion at 14:39

picture of Eunice Goodwin

Dear Koala382,

I will most certainly see that your thanks are passed to the ward staff and the catering manger to the to share. Thank you so much for taking the time to tell us about your care and I hope you are as well as possible now.

Kind regards,

Eunice

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