What I liked
Well - i found out i was pregnant, looked through my local choices for where to give birth.
I thought the samuel johnson unit looked amazing.
My Scan is Tuesday 21st and as id had no confirmation letter i wanted to confirm the time so i didnt miss the appointment.
I called the switch board number, asked for maternity and i was left waiting for 23 minutes before i decided to hang up.. no one even answered the call to say sorry we are busy...Its good job i wasnt calling to say im in labour and on the way as i would have gotten to the hospital in that amount of time...
I then called another number, was left on hold for a bit longer as i was waitng for the receptionist...
Someone came on the phone and said they are very busy and could i call back..
Since i had enough trouble getting throught the 1st time i said not really, they were then rather snotty and ended up give me my time....
This is my first experience of this hospital and in all honesty im a bit worried now how i will be treated for the rest of my pregnancy and whilst in labour.
This is my 1st pregnancy and to be honest i though people would be a little more nice and helpful. Im having second thoughts about even coming here now.
What could be improved
Nicer staff....
Anything else?
I HAVENT EVEN VISITED THE HOSPITAL YET AND NOW IM REALLY NOT LOOKING FORWARD TO MY ACCTUAL APPOINTMENT
"Well - i found out i was pregnant, ..."
About: Samuel Johnson Community Hospital Samuel Johnson Community Hospital Lichfield WS13 6EF
Posted via nhs.uk
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