"Inability to contact ED"

About: West Middlesex University Hospital West Middlesex University Hospital Isleworth TW7 6AF

Posted via nhs.uk 7 years ago

Having received an urgent message that a member of family has been admitted to hospital we have been unable to contact the one number we have been given for ED since lunch time and live too far away to visit,
We have been left with a constant ringing phone which eventually cuts off. This is disgraceful service and currently still did not know how I'll our elderly relative is! Appreciate busy service but surely it must be caring to answer the phone!!

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West Middlesex University Hospital

Submitted on 27/02/2017 at 16:45

Published on nhs.uk on 28/02/2017 at 02:35

We are sorry to hear about your recent difficulties contacting our ED. If you would like to get in touch, in confidence, then please email pals.service@wmuh.nhs.uk or call 020 8321 6261.

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Inability to contact ED

"Inability to contact ED"

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