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"My Admission/Discharge Ward 8"

About: Moseley Hall Hospital

I was recently discharged from Moseley Hall Hospital Ward 8 after a stay of approximately 6 weeks. The ward has an excellent team approach to the care and rehabilitation of patients. Staff were excellent from the receptionist to the consultant, medical staff and their multi professional team.

* The housekeeping staff were always kind and helpful making a particular effort to get to know the patients and there dietary needs, working collaboratively with the nursing staff. This was in addition to taking on a wide range of housekeeping tasks on the ward.

*

My Family and I cannot speak highly enough of the care, compassion and dedication of the nursing staff. They were hardworking, warm, friendly and always positive and encouraging. This approach I also witnessed with the other patients on the ward. Of the patients I spoke too on ward 8 they reiterated my sentiments as outlined above.

With heartfelt thanks from myself and family I feel blessed with being cared for by such good caring and compassionate professionals.

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Responses

Response from Moseley Hall Hospital 7 years ago
Moseley Hall Hospital
Submitted on 27/02/2017 at 20:01
Published on nhs.uk on 28/02/2017 at 02:34


Dear Ms Gasson

I am sorry for my delay in responding to your feedback. Regrettably I did not receive an automatic notification and therefore your posting was briefly overlooked.

As soon as I read your comments, I made sure they were shared with the Clinical Team Leader to share with the whole team. Thank you for taking the trouble to write your views on this website.

The ward team send you their best wishes for your ongoing rehabilitation and good health.

Kind regards

Alison Last

Associate Director of Patient Experience

Birmingham Community Healthcare NHS Foundation Trust

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