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Fails to comply with Patient Charter & NHS...

Story from nhs.uk

"Fails to comply with Patient Charter & NHS..."

About: Camden Iapt

Utilises unregistered trainee counsellor to conduct assessments.

Discharges patient for reasons of being unable to provide required long term care.

Makes recommendations to a non-NHS-registered private care provider.

Repeat breaches of patient consent; including but not limited to:

Initiates recommended online module without attaining patient consent.

Demonstrates questionable practice in light of patient rights and NHS charter/guidelines.

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Responses

Response from Camden Iapt 7 years ago
Camden Iapt

Submitted on 24/02/2017 at 15:35
Published on nhs.uk on 25/02/2017 at 02:45

Thank you for taking time to post a review. We are very sorry to read your feedback of your experience with the iCope service. We really value your feedback and would like to discuss the concerns you have raised here in more detail with you. To be able to talk to you about this in more detail please contact us at cim-tr.feedbackicopecamden@nhs.net or by calling 02033176670

Kind regards,

Judy Leibowitz, Head of iCope services

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