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"Outpatient procedure at gynecology"

About: St James's University Hospital / Gynaecology

I had to have a hysteroscopy today at St James Outpatient Gynecology Department today,

I was dreading it,

I had heard that this procedure was painful and my sister had the same procedure a couple of weeks ago in London and had had an awful experience.

However from the volunteer on the door at the Chancellor wing who told me where to go to the staff at gynecology department I was treated like a VIP.

What a fantastic group of staff, so kind, so attentive,

I was told exactly what would happen,

I was involved in decision making, the staff were truly lovely..

Thank you so much.

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Responses

Response from Leeds Teaching Hospitals 7 years ago
Submitted on 16/03/2017 at 15:37
Published on Care Opinion at 16:16


Dear Anonymous

Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a pleasant experience whilst in our care.

I am delighted to know that our services are delivering a level of care that met your needs and fulfilled all your expectations.

I have taken the liberty of passing on your lovely words to the manager for gynaecology services who I know will be delighted with your kind comments.

With kindest regards

Rosie
Senior Nurse
Patient Experience

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