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"My mothers admission to Ward 8"

About: Moseley Hall Hospital

My mother was admitted to Ward 8 in early January 2017 following an admission to the QE on New Year's Eve.I have to report that I am humbled by the excellent care provided by the nursing team throughout her stay..I cannot stress how caring,compassionate and professional the nursing team were throughout her stay. During my regular visits I observed her consistently receiving the highest standard of care possible,often being delivered under pressure from a team of dedicated professionals who always made time to stop and say hello,answer any of my questions and offer my family and I reassurance..

My family and I extend our endless gratitude to all of the staff on Ward 8 and commend them highly for their expertise,knowledge and commitment to providing a seamless and holistic service.Truly and from the bottom of our hearts.

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Responses

Response from Moseley Hall Hospital 7 years ago
Moseley Hall Hospital
Submitted on 22/02/2017 at 09:46
Published on nhs.uk on 23/02/2017 at 02:37


Thank you for your kind words about your mother's and your experience of ward 8 Moseley Hall Hospital.

The ward team recognise how important it is for patients to feel safe and well cared for during their stay, and for families to feel supported. I am delighted to read that this was your experience during your mother's admission. Your feedback has been shared with the ward team.

Thank you for taking time to post your feedback.

Alison Last

Associate Director of Patient Experience

Birmingham Community Healthcare NHS Foundation Trust

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