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Story from nhs.uk

"Nothing"

About: Good Hope Hospital

What I liked

Nothing

What could be improved

everything. Standard of care very poor. Cleaning poor. catering poor. State of repair poor. My wife was transfered from A & E to ward 3 along a service duct in the basement which was very dirty and leaking pipes eerywhere. Apparently this is the main corridor used to transfer patient from one ward to another.My wife was admitted on a wednesday nad not seen by a Doctor until the Thursday evening as they did not know were she was!

Anything else?

The management of Good Hope needs looking at urgently

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Responses

Response from Good Hope Hospital 15 years ago
Good Hope Hospital

Submitted on 20/01/2009 at 09:11
Published on nhs.uk on 25/07/2010 at 20:36

We are sorry to read about your experience and take your concerns very seriously. If you are able to contact our Patient Advice and Liaison Service on 0121 424 2000 we would welcome the opportunity to take down some further details. This will be treated with the strictest confidence.

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