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"The new scanner is much more comfortable"

About: Queen Elizabeth University Hospital Glasgow / Xrays and Scans

(as the patient),

I just wished to pass on my thanks to the staff in the MRI suite at the QEUH in Glasgow. In particular, Stewart was very welcoming and had a pleasant manner. The service was efficient and the new MRI scanner was much more comfortable to lie in than the older machines I have previously experienced. I was very impressed overall. Thanks very much.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 28/02/2017 at 10:45
Published on Care Opinion at 13:41


Dear AM78

Thank you for taking the time to post on Patient Opinion. I am pleased to read about your experience of the MRI scanner in the Queen Elizabeth University Hospital and more so the staff, especially Stewart.

I will share your post with the General Manager of the service to share with staff and I am sure they will be delighted to receive your feedback.

Best wishes
Lisa

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