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"The treatment was delt with fast and saved her life"

About: Queen Alexandra Hospital / Accident and emergency

(as a relative),

 My mother was taken to A&E Resusitation for urgent treatment yesterday. Myself and my brother are so greatful for the speed and care my mother had whilst at QA A&E. The treatment was delt with fast and saved her life. Once she was more stable they moved her to Majors and then onto MAU. We think it was outstanding even tho all the staff are under pressure dealing with loads of things. The outcome was positive due to fast treatment, we cant congratulate and thank all the staff who supported us and looked after my mother. Even tho they have loads of people to look after they manage well and give first class care and support. Thank you so much for all your help.

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust 7 years ago
Debra Johns
Patient Experience Officer,
Portsmouth Hospitals NHS Trust
Submitted on 22/02/2017 at 12:38
Published on Care Opinion at 16:55


Dear Hospital Supporter

Thank you very much for taking the time to leave your feedback. I am pleased to hear that your mother had such a positive experience within the Emergency Department.

Please be assured that I will share your comments with the teams involved and am sure they will be delighted to receive such lovely comments.

I would to take this opportunity to wish your mother well for the future.

Kind Regards.

Debbie

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